We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

• USA – Within 2-5 business days
• Canada – Within 4-10 business days
• Western Europe – Within 5-15 business days
• Australia/NZ – Within 5-15 business days
• Rest of the World – Within 5-20 business days

Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.

We hope you’ll love the item you purchased. If there’s any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it. We offer a 30 day returns policy from date of purchase.

Please note, personalized items may be subject to a deduction from the refund amount as they cannot be restocked. Shipping and insurance is non-refundable.

Please use our Track Order link or login to your account and look under the ORDERS tab for shipping and tracking information.

Please send all your inquiries and comments to us through our Contact Us form.  One of our support agent will be in touch with you shortly.

Please contact us immediately via our contact us form and let us know your order number and the correct address.  We will do our best to make the correction before shipping, but please note that we may not be able to catch it in time.  So, please double-check your address before placing the order.

We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

• USA – Within 2-5 business days
• Canada – Within 4-10 business days
• Western Europe – Within 5-15 business days
• Australia/NZ – Within 5-15 business days
• Rest of the World – Within 5-20 business days

Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.